How do I cancel recurring billing payments/invoices?

Canceling a subscription cancels all future scheduled payments of that subscription. A subscription can be canceled up until the day before the next scheduled payment in order for you not to be charged. 

  1. Login to your billing account
  2. Submit A Ticket
  3. Choose "Billing" as the ticket department
  4. Send a message explaining to us that you would like to cancel your auto-pay invoice
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