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Mei 13e FAQ: Why Am I Not Receiving Invoices Anymore?

If you're not receiving auto-generated invoices anymore, simply just add a new order/invoice to the cart, checkout as usual, and fill in your account renewal or new account information. It doesn't affect anything by creating a new subscription order. 

Mei 13e Tip: Activations Taking Too Long?

We suggest to stop purchasing month-to-month and purchase longer subscription time (like 3 months minimum), this way you don't have to worry about your account taking long to be activated after every month. Also, another tip is don't wait until the day of to renew. Why not renew 1-2 weeks in advance before your shut-off time. The prices are ... Lees verder »